Water Damage Repair Services
When water damage strikes your home or business, every second matters. Left untreated, moisture can cause mold growth, structural damage, and expensive repairs. According to FEMA, just one inch of water inside your property can cause more than $25,000 in damage, and in Pasadena’s Gulf Coast climate, storms and flooding make this a real concern for property owners.
At 12 Stones Roofing & Construction, we deliver 24/7 water damage repair services that address the problem at its source, prevent further damage, and restore your property to its original condition. As a trusted Pasadena roofing contractor and restoration specialist, our team understands the unique challenges of local weather, building codes, and drainage issues.
Common Causes of Water Damage in Pasadena, TX
Pasadena’s location near the Gulf of Mexico means it experiences 50+ inches of annual rainfall, tropical storms, and occasional hurricanes (NOAA). This makes water intrusion more likely from several sources:
- Severe Weather & Storm Surges – Heavy rain combined with high winds can damage roofs, siding, and windows, allowing water inside.
- Roof Leaks – Damaged shingles, flashing, or sealants often lead to slow leaks that go unnoticed until interior damage appears.
- Plumbing Failures – Burst pipes, worn fittings, or leaking fixtures can release large volumes of water in minutes.
- Appliance Leaks – Faulty water heaters, washing machines, and dishwashers are frequent culprits in residential water damage calls.
- Poor Drainage Systems – Clogged gutters and improperly graded landscaping can cause water pooling near your foundation.
Specialized Water Damage Services We Offer
Our water damage restoration services go beyond simply removing water. We provide complete solutions to address both immediate and long-term risks.
- Storm Damage Restoration: We handle roof repairs, siding replacement, and interior restoration after severe storms. As a full-service Pasadena roofing contractor, we can repair or replace roofing to prevent future leaks.
- Mold Remediation: Mold thrives in humid conditions, which makes Pasadena homes particularly vulnerable. We remove contaminated materials, treat surfaces with antimicrobial agents, and restore indoor air quality.
- Structural Repairs: From roof replacement to wall reconstruction, our construction team ensures your home or business is safe, stable, and up to code.
- Roof Tarping & Emergency Protection: We provide immediate tarping services to stop active leaks and prevent further interior water damage while permanent repairs are scheduled.
roofing
Our Services
Our crews are trained in the latest safety protocols, material handling, and installation techniques. Each member is vetted, insured, and committed to getting the job done right the first time. We frequently complete OSHA-certified safety training and maintain up-to-date manufacturer certifications.
Water Damage Severity Levels & Recommended Actions
Severity Level | Description | Common Causes | Recommended Actions |
Category 1 – Clean Water | Water from a clean source, posing no immediate health risk. | Broken water supply lines, overflowing sinks, rainwater leaks. | Stop the water source, remove standing water, dry affected areas within 24–48 hours to prevent mold growth. |
Category 2 – Gray Water | Water containing contaminants that can cause illness or discomfort. | Washing machine leaks, dishwasher discharge, sump pump failure. | Wear protective gear, remove water promptly, disinfect surfaces, use dehumidifiers to dry completely. |
Category 3 – Black Water | Highly contaminated water with dangerous pathogens. | Sewer backups, flooding from rivers, standing water over 48 hours. | Evacuate area, contact professionals immediately, remove and discard contaminated materials, deep-clean and disinfect. |
Class 1 – Minimal Damage | Small area affected with low water absorption. | Minor leaks, localized spills. | Use fans or dehumidifiers, monitor for mold, repair source of leak. |
Class 2 – Moderate Damage | Entire room affected, water has soaked into flooring/walls. | Pipe bursts, appliance leaks. | Remove wet materials, run industrial fans, monitor structural integrity. |
Class 3 – Extensive Damage | Water has saturated ceilings, walls, floors, and insulation. | Major flooding, multi-level leaks. | Immediate professional extraction, remove damaged drywall, inspect for mold and electrical hazards. |
Class 4 – Specialty Drying Needed | Deep water saturation in materials like concrete, brick, hardwood. | Long-term leaks, storm damage. | Specialized drying equipment, structural repairs, moisture testing before restoration. |
Our Water Damage Repair Process
We follow an IICRC-certified process that ensures no step is missed and your property is safe, dry, and structurally sound.
- Initial Assessment & Moisture Mapping: We start with a full inspection using moisture meters, thermal cameras, and visual checks to identify visible and hidden water damage. This allows us to find moisture trapped behind walls, under flooring, or in roofing layers.
- Rapid Water Extraction: Using truck-mounted vacuums and high-capacity pumps, we remove standing water quickly to prevent structural weakening and mold growth, which can begin within 24–48 hours after water exposure.
- Drying & Dehumidification: We deploy industrial air movers and dehumidifiers to remove moisture from structural components. Daily monitoring ensures that humidity levels are brought back to safe, dry standards before repairs begin.
- Cleaning & Sanitizing: Using EPA-approved antimicrobial solutions, we clean and disinfect affected areas, removing bacteria, odors, and contaminants, especially critical after floodwater or sewage backup incidents.
- Full Repairs & Restoration: Our construction team replaces damaged drywall, insulation, flooring, or roofing components, ensuring the repaired sections blend seamlessly with your property’s original design.
Water Damage Repair in Pasadena
A roof leak can leave homeowners wondering how far the damage has traveled. Our experience with leak calls includes thoroughly investigating the source before moving into the repair, rather than simply addressing the first visible sign of water. That careful approach can help identify problems that might otherwise be overlooked. When Pasadena property owners discover water intrusion, 12 Stones Roofing & Construction works to find the roofing issue, explain what needs attention, and provide a practical path toward repair.
Why Choose 12 Stones Roofing & Construction
- Local Expertise – We know Pasadena’s flood zones, storm patterns, and building regulations.
- 24/7 Emergency Response – We’re ready day or night to respond to water damage emergencies.
- Certified Professionals – Our IICRC-certified technicians follow strict industry guidelines.
- Full-Service Repairs – From initial cleanup to final restoration, we handle every step in-house.
- Insurance Assistance – We help document damage and work with your insurance adjuster to streamline claims.
Residential vs. Commercial Water Damage Repair
We serve both homeowners and businesses with tailored approaches:
- Residential – Protecting your home and personal belongings is our top priority. We work quickly to make your space livable again, often restoring kitchens, living rooms, and bedrooms first.
- Commercial – For offices, retail stores, and warehouses, we focus on minimizing downtime. We can work in phases or outside normal business hours to keep your operations running.
Tips to Prevent Water Damage
While no one can control the weather, you can lower your risk of water damage with proactive maintenance:
- Schedule Roof Inspections Twice a Year – Catch and repair small issues before they become major leaks.
- Clean Gutters & Downspouts – Prevent water from backing up onto your roof or pooling near your foundation.
- Install a Sump Pump or Backflow Valve – Helps prevent flooding in basements or low-lying areas.
- Upgrade to Impact-Resistant Roofing – Stronger materials withstand high winds and heavy rain better.
Contact Us for Immediate Water Damage Repair
Don’t let water damage worsen with time. Contact 12 Stones Roofing & Construction for fast, professional restoration. Contact us anytime, day or night, and our local team will be on-site quickly to assess and address the problem.
Don’t let water damage worsen with time. Contact 12 Stones Roofing & Construction for fast, professional restoration. Contact us anytime, day or night, and our local team will be on-site quickly to assess and address the problem.
Testimonials
What they’re saying about us
| 4.9 | ★★★★★ Excellent Based on 119 reviews |
✦ What customers say
Customers most often say 12 Stones comes out fast, often the same or next day, inspects the roof thoroughly and finishes a full replacement in a single day with the yard left spotless. Many reviewers describe help getting an insurance claim approved after a denial, with the team meeting adjusters and handling the paperwork, and call the pricing fair. Pasadena and Houston-area homeowners also name Clayton, Clark, Billy, Bryce and David, and mention that the company is veteran-owned and faith-based.
AI-generated summary of customer reviews, updated October 9, 2026.
Oct 2026 · Google
I truly can’t express how much of a lifesaver these guys were for me. They took on an incredibly challenging foundation job, and…
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…their crew tackled it with remarkable efficiency, professionalism, and attention to detail. In no time, they had the work completed and the place looking fantastic. From the attentiveness and communication of the sales team to the exceptional quality of the workmanship, the entire experience exceeded my expectations. It’s rare to find a company that delivers on every level like this one did. If I could give them six stars, I absolutely would! I can’t recommend them highly enough.
Oct 2026 · Google
These people are amazing and veterans as well 💙🇺🇸🇺🇸
Sep 2026 · Google
Working with 12 Stones was just a fantastic experience. Billy listened to and checked out every single concern I had with my…
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…roof. The estimate was timely and seemed like a fair and good price. Everyone that worked for the company showed up on time and fixed my issues the correct way. I'm a perfectionist and they met my expectations. They went above and beyond to make sure that all the issues I had originally called them about were fixed. I definitely recommend this company as being very trustworthy and easy to work with.
Sep 2026 · Google
Through a series of somewhat unfortunate events, we discovered a hole in our roof on a Wednesday afternoon. I called 12 Stones…
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…Roofing to schedule an inspection/repair quote and Clark was at my door early the very next morning. He did a thorough inspection with his aerial drone and physically climbed on the roof to verify the extent of damage. He took pictures and explained in detail what he found. Clark then went back to the office and the 12 Stones Roofing team put together an incredibly fair and reasonable quote for the repair job. I scheduled them to come out the following Tuesday. Clark and his team did such an amazing job! They spent four hours in the hot August sun fixing my roof. Once they completed their work, they meticulously tidied up. There was absolutely no trace of discarded roofing material or stray nails anywhere to be found in my yard. I honestly could not have asked for a better experience. I hope not to need roofing work again any time soon, however, I will absolutely be calling Clark at 12 Stones Roofing for any and all of my future roofing needs.
Aug 2026 · Google
Outstanding Experience with 12 Stones Roofing!
I had an excellent experience with 12 Stones Roofing from start to finish! The…
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…entire team was professional, timely, and incredibly clean throughout the project. The quality of the work was outstanding, and they took great care to make sure everything was done right.
The project manager and customer service team were exceptional. They communicated consistently, checked in throughout the process, and made sure I was completely satisfied every step of the way. That level of communication and attention to quality really made a difference.
The pricing was also extremely competitive, especially considering the level of service and quality I received. And as a really cool finishing touch, they sent me drone photos of the completed roof afterward — such a great way to see the finished project!
I highly recommend 12 Stones Roofing to anyone looking for a roofing company that is reliable, professional, communicative, and truly cares about doing quality work. They made the entire process easy and exceeded my expectations!
Aug 2026 · Google
I'm interested in having a sidewalk poured on the side of my home to my back patio. David came out did all the measurements and…
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…gave me a price that can't be beat. His professionalism is great I will be doing more business with him in the near future.
Thanks David!
llg
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Aug 2026 · Google
I had a great experience with 12 Stones Roofing and Construction and am very pleased with the completed work. Clark and Thomas…
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…did an excellent job keeping me updated and informed throughout the entire process, which I really appreciated.
The entire team was professional, efficient, and did a great job completing the work in a timely manner. From start to finish, the process was smooth and a positive experience.
I would definitely recommend 12 Stones Roofing and Construction and will keep them in mind for any future roofing or construction needs.
Aug 2026 · Google
12 Stones Roofing & Construction was professional, punctual, clean,…
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…reliable and efficient. The crew showed up on time, worked quickly, left the site spotless and answered all my questions. I felt confident in the roof repair they did and would definitely recommend them to anyone looking for a roofing contractor. Great job. When we encountered questions with the finance company 12 Stones quickly and without complaint worked with us to solve the issue. I would definitely recommend 12 Stones Roofing to anyone. Ask for The Roofing Pastor!
Jul 2026 · Google
When the car came through our house we didn't know what to do. David…
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…came and got us back to normal. David went above and beyond to keep us on track and give me my house back. I can't recommend 12 stones enough. 1w stones will be the only company I use for any problems or renovations.
Jul 2026 · Google
Scott Easterwood and Billy Bernhard both met with myself and my wife regarding replacing the roof on our home. They were quite…
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…knowledgeable and professional and offered an opportunity to save somewhat by using a shingle that they had access to of the same grade and quality, but which had been misdelivered to another part of their organization. The crew did an excellent job in one day from arrival about 6:30 to departure about 6:45 with total cleanup and the job complete.
Jul 2026 · Google
I had my roof replaced today. I must say I am very pleased and happy with the outcome. They did an excellent job! The crew was…
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…professional, efficient and kept the work are very clean. Billy Bernhard, Sales Manager, was very professional, pleasant and explained everything so well. Thonas Phan, Quality Control Manager, also was professional and went over a few things as well. I also had the pleasure to speak with the owner , John, he was so helpful and answered all of my concerns. I highly recommend 12 Stones Roofing & Construction. Trust me, you will not be disappointed. Thank you all so much! May God bless each and everyone of you.
Jun 2026 · Google
Billy Bernhard and 12 Stones Roofing & Construction exceeded every expectation!
When we put our home up for sale, we hired Billy…
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…Bernhard and 12 Stones Roofing & Construction to replace the roof, and we couldn't be more pleased with the results. From start to finish, the quality of their work was outstanding. The craftsmanship was top-notch — everything was done with care, precision, and real attention to detail.
What truly set them apart was their ability to go above and beyond. When additional issues were identified that needed attention, Billy didn't skip a beat — he coordinated skilled contractors to make sure everything was handled properly and up to standard. That kind of dedication is hard to find, and it gave us tremendous peace of mind.
Thanks to Billy and 12 Stones Roofing & Construction, our home was in very good condition when it sold. If you're looking for a roofing company that delivers quality work and takes care of their customers from beginning to end, look no further. We highly recommend them and would not hesitate to use them again!
Jun 2026 · Google
After noticing a leak, we contacted 12 Stones Roofing and Construction. They came same day. David was extremely friendly and…
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…helpful. Thoroughly investigated the roof and immediately went to work solving the issue. This is the company to go to for all your roofing and construction needs.
Jun 2026 · Google
So impressed with the work, the professionalism, and the speed! The price is fair for the quality and working with the entire…
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…team is always a great experience. I would recommend them to anyone looking for a roofing contractor. They are honest, dependable, and professional. I have used them for multiple projects at my home including roofing, hardiplank siding, painting, concrete work, and building a portico at my front door. I have them on deck for my next project already. They are the first people I call when I need any home construction done.
May 2026 · Google
I recently hired 12 Stones Roofing and Construction for a roof replacement and was extremely impressed with the professional. The…
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…crew arrived on time, explained the process clearly, and kept the work site clean. Top 3 things I loved: 1) Friendly service 2) High quality workmanship 3) Competitive pricing. I would definitely recommend this roofing contractor to anyone looking for reliable roof repair or roof installation.
May 2026 · Google
For us, retired and on a fixed income, the decision to replace our 25 year old vinyl siding was a economical one ...Clayton at…
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…12 Stones sharpened his pencil and gave us an estimate that we could handle! It was a delight to watch the daily progress of the crew, steady working, craftsmen in their trade...The difference that their quality workmanship made in our home's appearance is so nice to see! We are totally delighted and strongly urge everyone to consider this company for all of your projects! Thank you 12 Stones!
Apr 2026 · Google
Bryce was fantastic to work with from start to finish. He was honest, responsive, and took the time to explain everything…
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…clearly. The roofing work was done efficiently and with great attention to detail. He also offers a Diamond Warranty, which gave me extra peace of mind knowing the coverage goes beyond the standard and really protects the investment. It’s hard to find someone this reliable these days—I highly recommend Bryce to anyone needing roofing services.”
Apr 2026 · Google
I hired 12 Stones Roofing and Construction for a roof repair and was impressed by how professional, punctual, clean, reliable and…
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…efficient the crew was. They arrived on time, kept the site tidy, and completed the job quickly with great attention to detail. The pricing was fair and the communication was clear. I would definitely use them again and recommend them as a top roofing contractor.
Apr 2026 · Google
Very punctual, professional and willing to help. Very open communication C. Long is always available day or night. Very…
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…transparent and honest company. Would recommend for any housing projects. Great work and workers.
Apr 2026 · Google
Trustworthy company that does quality work
Apr 2026 · Google
12 Stones Roofing and Construction was professional, punctual, clean, reliable and efficient. They completed our roof repair…
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…quickly and left the site spotless. Highly recommend this roofing contractor.
Apr 2026 · Google
I’m not even sure where to start. Speaking from firsthand experience. At first I was very nervous about hiring anyone, my husband…
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…was a licensed plumber and contractor, he is the only one to ever do any kind of work to our home. A stroke left I’m blind and with memory loss. Which means, I have to do everything on my own. Well in this case I was not alone. These gentlemen were so kind and helpful, Christian and caring. They did an AMAZING JOB!!! Replacing the roof, new decking a solar panel and a new fence. I believe I now have the most beautiful roof in my neighborhood!!! Just call them💕🙏🏼
Apr 2026 · Google
Amazing staff, I spoke with a Mr. Grady Crow about my problems and he had solutions and assured me it would be done right and for…
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…a good price too, its nice to find a company with real people and good principles
Apr 2026 · Google
I had a great experience working with 12 Stone Construction. The team was professional, reliable, and delivered quality work from…
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…start to finish. Communication was clear throughout the process, and everything was completed on time. I’m very happy with how everything turned out and would definitely recommend them to anyone looking for a dependable construction company.
Mar 2026 · Google
I was over overwhelmed with the courtesy and the knowledge of the staff. The process of everything went so smoothly from…
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…beginning to end everybody was so courteous and giving and and just a great bunch of people to work with.
Mar 2026 · Google
Talked to Mr. Grady Crow, I look forward to doing business with him in the future! He's a natural at his craft, very knowledgeable, and professional! 12 Stones is the way to go!
Jul 2024 · Google
Excellent company...super professional in all aspects of the process.…
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…Highly recommend! Neighbors expressed appreciation for how well tear off went …cleaned up throughout.
Close attention to details supporting the insurance claim as well as planning/scheduling the work. The crew, led by Joel, was amazing to watch perform roof work replacement in 1 day as planned for a complex roof. Great work cleaning up also.
Frequently Asked Questions
How quickly should I call a professional after water damage in Pasadena, TX?
You should contact a water damage restoration company immediately, ideally within the first 24 hours. Quick action reduces the risk of mold growth, structural damage, and costly repairs. In Pasadena’s humid Gulf Coast climate, moisture can escalate damage faster than in drier areas.
Can water damage be repaired without replacing drywall and flooring?
In some Category 1 (clean water) cases, materials can be dried and restored if addressed quickly. However, if the water has penetrated drywall, baseboards, or flooring for more than 48 hours, replacement is often necessary to prevent mold and structural issues.
How do I know if water damage has caused mold in my home?
Signs include musty odors, visible black or green spots, and increased allergy symptoms. In Pasadena, mold can start forming in as little as 24–48 hours due to high humidity, so it’s crucial to have a mold inspection after any water damage event.
Does homeowners insurance cover water damage repairs?
Most policies cover sudden and accidental water damage, such as burst pipes or appliance leaks. However, flood damage from heavy rains or hurricanes in the Pasadena area usually requires separate flood insurance. Always review your policy or speak with your insurance provider.
How long does water damage restoration take?
For minor incidents, restoration may take 2–5 days. Larger projects involving structural drying, mold remediation, or reconstruction can take several weeks. Factors like the severity of the damage, the materials affected, and Pasadena’s weather conditions can influence the timeline.
Is it safe to stay in my home during water damage restoration?
If the water damage is limited and doesn’t involve contamination, you can usually remain at home. However, for Category 2 or 3 water damage (gray or black water), relocation is recommended until the property is cleaned and sanitized.
What steps can I take to prevent water damage in my Pasadena home?
Inspect your roof twice a year, clean gutters regularly, seal windows and doors, and install a sump pump if your home is prone to flooding. Given Pasadena’s seasonal storms, preventive maintenance can save you from costly repairs.
Why choose a local Pasadena water damage contractor over a national chain?
Local contractors understand the unique challenges of Pasadena’s coastal weather, building codes, and insurance requirements. They can respond faster in emergencies and offer more personalized service.
Get in Touch with Us
12 Stones Roofing & Construction
6933 Olson Ln, Pasadena, TX 77505
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Closed
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